Terms & Conditions
Last updated: February 2026
1. General
These Terms and Conditions govern your use of the Mozini Watches & Gifts website and services. By accessing or using our website, you agree to be bound by these terms.
2. Products & Pricing
All prices are listed in Kenyan Shillings (KES) and include applicable taxes. We reserve the right to change prices without prior notice. Product images are for illustration purposes and may vary slightly from the actual product.
3. Orders & Payment
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment can be made via M-Pesa, cash on delivery, Visa, or Mastercard. Orders are confirmed once payment is received or verified.
4. Shipping & Delivery
- Nairobi: 1β2 business days
- Rest of Kenya: 3β5 business days
- Free delivery on orders above KES 10,000
- Flat rate of KES 500 for orders below KES 10,000
Delivery timelines are estimates and may vary due to unforeseen circumstances.
5. Returns & Exchanges
We accept returns and exchanges within 7 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase. Contact us via WhatsApp at +254 115 757 568 to initiate a return. Refunds are processed within 5β7 business days.
6. Warranty
All watches come with a 1-year manufacturer warranty covering defects in materials and workmanship. Jewelry and accessories carry a 30-day quality guarantee. Warranty does not cover damage from misuse, accidents, or normal wear and tear.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Mozini Watches & Gifts and is protected by copyright laws. Unauthorized use is prohibited.
8. Limitation of Liability
Mozini Watches & Gifts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product in question.
9. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.
10. Contact
For questions about these terms, contact us at:
- WhatsApp: +254 115 757 568
- Email: info@mozini.co.ke
- Location: Digital Shopping Mall, F27, Nairobi